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Customers and contact persons

Business partners with a customer record become Mercura customers, keyed by the SAP customer number, the same number sales orders name as sold-to party. Mercura takes the name, street and house number, postal code, city, country, e-mail, phone and VAT ID. You can narrow the pull down:

  • Account groups: e.g. CUST; empty means every customer.
  • Sales organisation (optional): only customers with a sales area in this sales organisation.

Blocked, archived and deleted customers are left out. With Further fields you fill up to 8 further customer columns in Mercura from fields of the business partner, or of its customer record as to_Customer/…, your own YY1_… fields included. Mercura then recognises incoming requests by sender, domain or the customer number in the document and assigns them to the right customer.

Contact persons come with the customers: name, e-mail and phone of each contact person of a customer. Contact relationships with an end date are left out. Contact persons can only be pulled together with customers.